Mobile network Three has topped the list of mobile broadband operators most complained about according to new findings published by industry regulator Ofcom.
Mobile operators with the Most Complaints
- Three (3) (0.15)
- T-Mobile (0.13)
- Orange (0.10)
- Vodafone (0.09)
- O2 (0.04)
Broadband ISPs with the Most Complaints
- TalkTalk (1.27)
- BT (0.61)
- Sky Broadband (0.39)
- Virgin Media (0.20)
Thanks to a series of major issues during 2010 (namely billing errors and miss-selling concerns), home broadband provider TalkTalk topped the list for fixe ISP complaints.
Ofcom currently field around 450 telecoms related complaints per day covering a wide range of mobile issues and services, including everything from billing issues to technical support problems.